There are naturally some overlap between certain policies. Links between them exists for ease of navigation and understanding.

Policies:

TLDR Pre-Booking - A condensed list of everything you must know and agree to before booking.

Licencing - Legal disclaimers for licencing authorities, councils, insurances and the likes.

Extras - Relating to any add-ons that are purchased

Deposits and Cancelations - Deposit and cancelation handling.

Payments and Refunds - Payment and refund handling.

Pricing - How we calculate travel costs.

Accounts - How we deal with money paid but not used, and post-pay accounts.

Environmental - Our policy on sustainability, waste, and protecting the environment.

GDPR (Information use and Privacy) - How we use your information and how we comply with GDPR and other relevant regulations.

CCTV and Audio Recording - How we use and store the recordings from any CCTV and dash cams in our vehicles or premises.

UK-FSA Compliance - Allergens list and protections policy.

Timeframes - Timeframes for dealing with various issues or requests.

Remediation Fees - Fees we charge when there is any damage or mess caused by the customer.

Lost Property - How we deal with lost property, and what is required to claim it.

Driver Conduct and Rights - What should be expected from our drivers, and what we allow them to do.

Islamic Guidelines - How our faith impacts any of our services.

Customer Conduct - How we expect our customers to act, and the consequences for not abiding by it.

Food and Drink - What food and drink can not be consumed inside our vehicles.

Young Travellers - Policy on under 18s travelling with us.

Animals - Policy on animals travelling with us.

Full Terms and Conditions - Our full terms and conditions page.